We will begin to process your order once you have completed the checkout process. You will receive a confirmation email, and once we dispatch your parcel.
We don't dispatch orders on recognised UK bank holidays.
For orders within the UK the following applies;
UK Standard delivery £3.99:
You will receive your order on the second or third working day (Monday - Friday) from when you placed your order. If you placed your order after 1pm then the order will be processed on the next working day.
UK Next day delivery £7.99:
Your order will be delivered on the next working day between the hours of 10:00 - 21:00. If you've placed your order after midday, or on the weekend your order will be delivered on the next working day.
For international orders the following applies;
EUR Standard delivery (6-7 working days) £7.99:
You will receive your order on the sixth or seventh working day (Monday - Friday) from when you placed your order. If you placed your order after 1pm then the order will be processed on the next working day.
ROI Standard delivery £10.99:
International (except ROI) Standard delivery £15.99:
Please allow up to 14 days for delivery before contacting us. Please note that delivery times vary dependant on country.
All custom fees, taxes and any other additional costs associated with the purchase are the responsibility of the customer. These are not included in the cost of the order of shipping.
ORDERS & PAYMENTS
Why was my order/item cancelled?
The item you ordered was either out of stock due to an inventory error or unforeseen delays by manufacturers. If indeed the item you ordered is out of stock, you will be contacted within 24 to 48 hours. If you ordered more than one item, your other item will be shipped and the item that is out of stock will be cancelled off your order.
Why is my discount code not working?
Please note that coupon codes are only applicable to full-priced items. If a coupon code is not working, this may be due to the fact that your item is already on sale or the discount code may have expired.